The Home Service Expert Podcast

This Podcast Listener Built A Door Company Doubling Profits Every Year | Billy Cline

2026-10-29

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Billy Cline spent 15 years running a door business without a playbook. Then he found this podcast, read the E-Myth, and started doing the work. Today YourNewDoor.com is a Dallas residential door replacement company that has doubled every year for three years, runs all W-2 crews with no subcontractors, and closes high ticket jobs entirely by phone. Tommy and Billy break down selling doors over a screen share, why his close rate went up after a 25% price increase, how he took over a struggling competitor for no money and watched its phone number sell over $1 million, why he never kills an old brand, and why owners who say nobody wants to work are looking in the wrong place.

Connect with Billy Cline ⟶ https://www.yournewdoor.com/

-- 🕐 TIMESTAMPS 🕐 --
00:00 - Introduction
03:41 - Bring Culture Into Their Homes
05:45 - The Marble Jar Theory
07:56 - Fifteen Years Without A Playbook
18:36 - How He Paid For Harvard
20:36 - Meeting Roy Williams
26:31 - Never Kill Your Old Brand
28:43 - Home Service Vs Home Improvement
36:50 - Why Customers Really Call
39:47 - Selling Doors Over The Phone
44:53 - The Guided Buying Experience
45:50 - Close Rate After Raising Prices
47:56 - Chase Margin, Not Revenue
57:49 - Nobody Wants To Work?
59:09 - One Key Hire Away
1:05:00 - Why Tommy Posts Everything
1:07:41 - A Competitor For No Money
1:18:39 - The Affiliate Installer Program
1:24:27 - Advice To His 2020 Self
1:29:44 - Don't Ever Quit

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No. of episodes

520

Latest episode

2026-10-29

Where can you listen?

The Home Service Expert podcast is the No. 1 podcast for ambitious home service entrepreneurs, whether they are in plumbing, HVAC or another niche. In this show, Tommy Mello, a $200M business founder, will talk with the best entrepreneurs and experts in the home service industry and beyond, to share insights that have made them successful: from the newest marketing tools to the best scaling strategies. Previous podcast guests include Terry Nicholson (former national trainer of NYSE-listed home services company), Craig Smith (President of HomeAdvisor, a home services marketplace valued at $2B+), Cameron Herold (former COO of three $100M+ companies), etc.